Control your emotions, before they control you

In this article we are going to talk about 3 main reasons why knowing our emotions is extremely relevant, and the three biggest dangers of not being fully aware of our emotions.

Emotions, from an overall point of view, are a state of consciousness that allows joy, sorrow, fear, hate or like to be experienced by a human being as a distinguished from cognitive and volitional state of consciousness. However, knowing your feelings is more than just identifying if either you are happy or sad, furthermore, it is crucial in the personal as in the professional life.

1/ Why is it important to know what you are feeling?

We have to answer the call of our emotions. Each emotion refers to a different situation. And each situation is strongly linked to a real life event. For instance, we feel sadness when we lose possession or control over something, we feel anger, when our boundaries are being crossed, we feel love, when we are in position of something extremely valuable.  When we are not fully aware of our emotions, we are in a weak position comparing to those who are in possession of these adding-value information.  The lack of emotional awareness is mostly a lack of input. And finally, knowing your emotions is getting connected to action. Let’s take the word E MOTION, as it appears, emotion is what puts us in motion, and what moves us forward. It is a compass in order to take the correct direction. Knowing what we feel, is mainly knowing what we need, and what needs to happen next. Emotions thus, lead to proactivity, clarity, and most of all taking action.

2/ What are the risks of not knowing your emotions?

Emotions can get out of reach and control, and become very dangerous. Let’s imagine a situation where you are overwhelmed, in that case your emotions are extremely HOT. In the opposite case, you can be emotionally frozen and then your emotions are excessively COLD. The challenge is in finding the correct way to moderate these emotions. Sometimes it leads either to a situation where you becoming emotionally blocked, or in hold of too much emotion. The second constraint, is when emotions are not fully developed. In this situation, pieces are missing from how we symbolize the situation, the information is incomplete, and thus we feel stuck in a position of weakness.  The third threat is when an emotion is taken over by another one, that is not adequate to the situation. In this case, the danger is when the wrong emotion takes over the initial one, and thus wrong behaviors can easily be generated from this misunderstanding of what we truly feel.

3/ Why organizations need to understand their stakeholder’s emotions?

One of the main challenges of successful businesses nowadays is to reduce their turnover rate. When your employee is not satisfied with his job position, with the remarks you gave him in the last meeting, or the e-mail you did not pay attention to while writing it, you can’t detect the clear evidence of it until the day he decides to leave. According to this, knowing and detecting your employee’s emotion is possible, and is only a step away. Before deciding to cut link between them and your company, your employees give you signals that you did not pay attention to. They wrote it the evaluation sheet, on an e-mail, and they even gossiped to their colleagues about it. Organizations that keep their stakeholders close, need to take a step closer. In proactivity, asking your employees how they feel, generates data that can be turned into emotions. These emotional knowledge allows you to reduce your turnover rate, and moreover, to increase your stakeholder’s loyalty.

On the other hand, what your consumers might do before cutting the ties with you, is to express their non-satisfaction, their deception, or in the worst case their anger and willingness to take action. Knowing what your customers feel is key to taking action and changing their mind and thus their behavior.

Organizations are nowadays in the desperate need of knowing how to manage their stakeholder’s emotions, by first of all having an emotional awareness and recognition.

Photo crédits : Matthew Henry

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